Shipping Policy
Please read carefully
Please review our Shipping Policy for details on processing times, shipping methods, costs, and more.
1. Order Processing and Shipping Times
- Order Processing: We strive to process orders within 3 business days of receiving them.
- Shipping Times: Delivery times depend on your location and chosen shipping method. Estimated delivery timelines are displayed at checkout.
2. Shipping Methods and Costs
We offer a variety of shipping options to suit your needs and budget. Shipping costs are calculated based on:
- Order weight and dimensions
- Destination
The exact shipping cost for your order will be displayed during checkout. Here are some of our commonly offered methods (adjust based on your actual offerings):
- Standard Shipping: Affordable option with a delivery timeframe of [Estimated timeframe].
- Expedited Shipping: Faster delivery at a higher cost, estimated to arrive within [Estimated timeframe].
- Free Shipping: We may offer free shipping promotions upon meeting certain order minimums ([Minimum order amount] or more).
3. Shipping Destinations
We currently ship to the following countries/regions: [List of countries/regions you ship to]. Please note, we may restrict shipping to certain areas or during specific times due to unforeseen circumstances.
4. International Shipping
For international orders, please be aware of potential customs duties, taxes, and fees. These charges are the customer’s responsibility and are not included in the shipping cost. International shipping times may vary due to customs clearance procedures.
5. Lost or Damaged Packages
If your package is lost or damaged during shipment, please contact us within 14 days of the expected delivery date. We will investigate the issue and take appropriate action, which may include a replacement or refund.
6. Shipping Address Changes
We understand mistakes happen! If you need to change your shipping address after placing an order, please contact us immediately at support@lizoluxehair.com. We’ll do our best to accommodate changes, but we cannot guarantee it once the order has shipped.
7. Delivery Issues
If you experience any delivery issues (e.g., package not delivered or delivered to the wrong address), please contact us promptly at support@lizoluxehair.com. We’ll work with you to resolve the issue as quickly as possible.
8. Force Majeure
We will not be held responsible for any delay or failure to fulfill our obligations under this Shipping Policy if caused by circumstances beyond our reasonable control, including natural disasters, acts of war, fires, floods, labor disputes, or government actions.
9. Contact Information
Do you have any questions about our Shipping Policy? Feel free to contact us
We encourage you to review our Terms & Conditions , Privacy Policy Refund Policy for additional information about our policies.
Please note: This Shipping Policy is subject to change without prior notice.